What is the Minimum Order Quantity (MOQ) and sample policy?
The MOQ is 1 PC. We welcome sample orders to test and verify quality. Customized options are available to meet specific project needs.
What is the expected lead time for orders?
Samples are typically ready within 10 days, while bulk orders generally have a lead time of approximately 4 weeks.
How are the goods shipped and are they safe?
We primarily ship by sea. All products have MSDS and test reports ensuring they are handled as safe, non-dangerous goods for transport.
Can I customize the product with my own logo?
Yes, we provide free logo printing services on our products to support your branding requirements.
What kind of warranty is offered on these solar lights?
We offer a 1-3 year warranty depending on the specific model. Our products are manufactured under a strict quality control system with a defective rate of less than 0.01%.
Do you accept OEM and ODM services?
Absolutely. We accept customized requests including brand labels, logos, and specific color requirements for the housing.
Caiku Electronic
