Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the energy sector.
Is customization acceptable for these systems?
Yes, you can customize the appearance, power specifications, and payment methods. Our team will tailor the solution to your specific requirements.
What is the warranty period?
We provide a comprehensive two-year warranty. During this period, we offer technical support and replacement parts for any quality-related issues.
Do you test all chargers before shipping?
Absolutely. All major components are tested before assembly, and each finished charger undergoes full functional testing before being dispatched.
Is the charging station easy to install?
Yes, our charging stations feature a modular design for fast and convenient installation. We also provide full installation guidance and usage training.
What certifications do your products hold?
Our products are fully certified with CE, TUV, RoHS, and ISO standards to ensure global compliance and safety.