What are the available trade terms?
Mainly we offer EXW, FOB, FCA, CFR, CIF, DDU, and other standard international trade terms.
What payment methods do you accept?
We primarily accept TT (Telegraphic Transfer) in advance and before delivery. Irrevocable L/C at sight is also possible in certain cases.
Do you provide OEM or ODM services?
Yes, we offer comprehensive OEM & ODM services along with integrated logistics solutions to meet specific client requirements.
What is your typical delivery time?
For items in stock, we can deliver goods within 24 to 72 hours. For non-stock items, the specific lead time will be shared on the Proforma Invoice (PI) for your reference.
What kind of packaging is used for shipping?
All products are packed using air and sea-worthy export standard packaging to ensure safety during transit.
How do you handle after-sales service?
We maintain a professional response standard, normally responding within 24 hours to address any post-purchase needs or technical inquiries.