❓ Frequently Asked Questions
What is the total output power of this charger?
The charger provides a maximum total output of 65W, utilizing GaN technology for efficient and fast charging across multiple devices.
Can I customize the logo and packaging?
Yes, we support brand logo printing and customized packaging. Simply provide your design files, and we can prepare artwork for your approval.
What is the typical lead time for orders?
Sample orders generally take 7-10 working days. For bulk mass production, the lead time is approximately 30 working days.
What safety certifications does the product hold?
This charger is fully certified with CE, FCC, RoHS, CB, KC, PSE, and ETL standards, ensuring global compliance and user safety.
How do you handle product failures or quality issues?
If a product fails, please provide images or video of the issue. We offer a replacement policy for verified manufacturing defects.
What shipping methods are available?
We ship via major express carriers (DHL, UPS, FedEx, TNT), air freight, and sea freight for large bulk orders.
Caiku Electronic
